Skys The Limit warranties all outdoor furniture and accessories to be free from manufacturing defects in materials and workmanship. Provided the furniture is assembled correctly and is subjected to normal use, Sky’s The Limit will cover your outdoor furniture under the following five (5), three (3), and one (1) year warranties.
5 YEAR LIMITED WARRANTY
Skys The Limit warranties all powder-coated aluminum frames for a period of five (5) years from the date of purchase against structural failure.
3 YEAR LIMITED WARRANTY
Skys The Limit warranties the powder coat finish on all aluminum frames for a period three (3) years from the date of purchase against peeling, flaking and blisters.
Skys The Limit warranties all hardware used in the construction of its outdoor furniture for a period of three (3) years from the date of purchase to be free from defects and against structural failure.
1 YEAR LIMITED WARRANTY
Skys The Limit warranties composite sling products for a period of one (1) year from the date of purchase against any major discoloration, structural failure and tearing on the product.
EXCLUSIONS
Structural failure or damages due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse or neglect are not covered.
Normal wear or stretching of fabrics due to weathering or use, fading, minor discoloration not covered.
Damages or failure caused by freight or acts of nature (e.g. freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered.
Damages to powder-coated aluminum and steel products caused by environmental conditions (e.g. excessive humidity) or rust are not covered.
Skys The limit is not liable for personal injury related to improper use or neglect of the furniture.
Damages caused by suntan oil or other chemicals are not covered.
The application of chemical or any modifications made by the end user will void the warranty.
RECOMMENDATIONS
Skys The Limit recommends storing furniture indoors in an upright position during cold weather or hazardous weather conditions to avoid potential damage caused by natural causes, which are not covered under the warranty.
Proper storage, care, and routine maintenance will help prevent structural failure and extend the life of the product, ensuring years of memorable outdoor living.
SHIPPING
Skys The Limit will cover shipping charges related to warranty claims for a period of one (1) year from the date of purchase. After this period, the end user will incur all shipping related to warranty claims.
SUBMITTING A WARRANTY CLAIM
Proof of purchase (e.g. order number, purchase order number, etc.) and the original shipping address, and photo documentation of damage or failure is required for all warranty claims. When a warranty claim is submitted, a case number will be issued. This case number is required in all communication related to the specific warranty claim.
Once the claim is submitted, Skys The Limit will determine at its discretion whether to repair or replace the defective part or whole piece of furniture.
If a replacement product is provided, Skys The Limit will at its discretion determine whether the defective product should be shipped back to Skys The Limit.
EXCEPT AS PROVIDED ABOVE, WE DISCLAIM ALL OTHER’S WARRANTIES, EXPRESSED OR IMPLIED, AS TO MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE, AND IN NO EVENT WILL WE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE SALE OR USE OF OUR PRODUCT.